The following return policy applies to all orders except clearance items*:

If you are not satisfied with your order, we will accept the return of your purchased handbag that is in new, unused condition, with original hang tags attached and accompanied by an original Carla Mancini receipt/invoice.  

Credit for your returned item(s) will be refunded back to your account in the same form of payment in which it was received. Shipping is non refundable.

You may return your purchase within 7 days of receipt.

Once approved, your refund will be immediately processed, and a credit will automatically be applied to your credit card or original method of payment.

* Items on clearance are non refundable and are considered as final sale. Items marked down over 50% are considered clearance items.


Please mail your product to:

Carla Mancini Restocking 8230 Beverly Blvd Suite 8 Los Angeles California US 90048

Customer is responsible for the return shipping cost. 

Please consider using a trackable shipping service and purchasing shipping insurance.